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Practice News

Extra evening and weekend appointments available in local area

You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.


The first flu clinic will be on Tuesday 16th October from 8.45am-12.30pm. Appointments can be booked in advance but this is also a drop in clinic so please feel free to come along.

The second clinic will be Wednesday 7th November 2.15pm-6pm. This one will be by appointment only. Further clinics will be announced if and when they are needed.

You are eligible for a flu vaccination if you are in one of the following categories:-

  • if you will be aged 65 and over on March 31 2019 – that is, you were born on or before March 31 1954. So, if you are currently 64 but will be 65 on March 31 2019, you do qualify.
  • chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis;
  • chronic heart disease, such as heart failure;
  • chronic kidney disease at stage three, four or five;
  • chronic liver disease;
  • chronic neurological disease, such as Parkinson’s disease or motor neurone disease, or learning disability;
  • diabetes;
  • immunosuppresion, a weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment);
  • asplenia or splenic dysfunction;
  • morbid obesity
  • pregnant women aged 18 or over (including those women who become pregnant during the flu season);
  • people aged 18 or over living in long-stay residential care homes or other long-stay care facilities*;
  • social care workers;
  • hospice workers;
  • carers aged 18 or over; or
  • household contacts of immunocompromised individuals who are aged 18 or over.

Changes to over the counter medications on prescription for minor illnesses

From Wednesday 1 March 2017, we will be limiting prescriptions of over the counter (OTC) medicines for minor ailments.

This decision was made after looking at feedback from clinicians and the findings of a six week patient engagement campaign undertaken by the South Nottinghamshire CCGs (Nottingham North and East, Nottingham West and Rushcliffe).

These plans mean that instead of receiving OTC products (such as paracetamol or ibuprofen) for short-term, self-limiting conditions (see leaflet below) on prescription, patients will be encouraged to self care and buy their own from their local pharmacy.

Rather than visiting their GP, most people can take care of themselves when they have a minor ailment through a combination of self care and OTC medicines, which can be bought in supermarkets and shops as well as in pharmacies.

Please note that:

  • There are no plans to limit OTC medicines for people with long-term conditions
  • GPs will be able to prescribe in circumstances of clinical need
  • If symptoms persist, please book a GP appointment

There are lots of benefits to self care:

Expert advice to support you

Pharmacists can offer expert advice on a wide range of illnesses and you don’t need to make an appointment. Your consultation will be confidential and discreet.

Save yourself time

There’s no need to wait for a GP appointment - a lot of pharmacies are open late and at the weekend.

Save your GP time

Choosing to self care can free up more GP time so they can spend more time with patients with more

complex conditions.

Save the NHS money

In 2015, practices across the South Nottinghamshire area (excluding Nottingham City), spent £1,966,265 on prescribing over the counter medicines. Many of these items are low cost and available from the pharmacist, and some are even available from your local shops and supermarkets. The money spent on those prescriptions, for minor illnesses, could be spent on treating more serious conditions.

Download the leaflet

For more information go to the Nottingham North and East CCG website

New Appointment System

We’ve been successfully trialing a NEW APPOINTMENT SYSTEM for several months and from Monday 5th December 2016 this new improved System will apply to ALL requests for ON THE DAY appointments.

This is how it works:

What is NOT changing:

  • You can still book ON THE DAY with an Advanced Nurse Practitioner (if available) for treatment of minor complaints and illnesses;
  • You can still book an appointment to see a doctor up to 5 weeks ahead;
  • You still book to see the Nurse or the Healthcare Assistant in the usual way.

This new system is called a DOCTOR TRIAGE BOOKING SYSTEM, and after you call us asking for an appointment that day, you will get to speak to a doctor to talk about your problem.


  • You will now ALWAYS get to talk to a doctor about your urgent problem the same day as you phone us - so you speak to the doctor sooner.
  • If the doctor thinks you should be seen that day then you WILL be seen
  • It will increase the number of patient consultations we can offer each day.
  • Some patients will have their problems dealt with over the phone meaning they don’t have to come to the surgery and perhaps not having to take time away from work or other activities.
  • Doctors will be able to improve the overall quality of care they provide for everyone, and have more time to spend with patients with long term problems.


  • If you want an ‘on the day appointment’ then you should contact us either by phone or in person - in the morning as you’ve always done.
  • The Receptionist will tell you a time when the doctor will phone you back to talk about your problem, and will also ask you to confirm the phone number you wish the doctor to call. IMPORTANT - our number is always WITHHELD, so the contact number you give the Receptionist MUST be able to receive such numbers.
  • The doctor will phone you back as near as possible to the time you’ve been given, to discuss your problem with you on the phone and decide what should be done.
  • You might be given an appointment to come and see the doctor later in the day - or the doctor may decide that is not necessary, and will give appropriate advice instead.


We will be regularly auditing the appointments system to ensure we continue to meet your needs, but we also want you to tell us what you think of it - especially if there are problems - so we can deal with any issues.

The Practice has discussed this change with our Patient Participation Group. They support the changes and will regularly review all the comments you give us, and how the system is operating.

FINALLY - if you have any questions about the changes, please ask any of our team.

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Your Doctors Surgery in Lowdham

Location & Contact

The Jubilee Practice
Lowdham Medical Centre
Francklin Road
NG14 7BG
Tel: 0115 9663633

NG14 7BG
Opening Hours

Monday: 08:30 – 18:30
Tuesday: 08:30 – 18:30
Wednesday: 08:30 – 18:30
Thursday: 08:30 – 12.30
Friday: 08:30 – 18:30
Closed from 13.00 – 14.00 daily.
Please note that there is NO surgery on Thursday afternoons